Updated: 20-07-2023

You have arrived at the right short term loan provider Partner, Broke AF. Welcome and be rest assured that your security and use of your personal information will be treated with professionalism and respect.

Our Privacy policy applies to all current and former clients.

By submitting your details and/or using our service you accept this Privacy Policy and expressly provide voluntary, specific, and informed consent to the use and disclosure of your personal information in the manner described below. You have the right to object to our use of your personal information. Depending on the information you object to, we may not be able to proceed with your loan application/s as certain information is required for the conclusion or performance of this contract and we are obliged by law to obtain same.

Personal information is information that identifies or relates specifically to you including your financial information, for example, your name, age and identity number, your assets and liabilities, your income, and your payment records. In short, any information that we know about you will be regarded as your personal information.

We understand the value of your personal information and therefore will take all reasonable steps to protect your personal information from loss, misuse, or unauthorised alteration. Your personal information is stored in databases that have built-in safeguards and firewalls to ensure the privacy and confidentiality of that information.

We recognise the need for appropriate protection and management of the personal information you share with us. We protect that information using secure socket layer (SSL) encryption technology and by limiting employee access on a need-to-know basis. We store data in encrypted form on computers and control access via secure web pages. We employ firewalls and other security technologies to protect our servers from external attack.

We are subject to South African data protection laws, including the Constitution of the Republic of South Africa 1996, Protection of Personal Information Act 2013, the Electronic Communications and Transactions Act, 2002, the Regulation of Interception of Communication Act 2002, the National Credit Act 2005 read with the National Credit Amendment Act 2014 and the Consumer Protection Act 2008.

We collect information about you in two ways – directly from your online application and from outside sources such as credit bureaux and client service providers. We may use data that identifies your personal information for a number of things including: statistical analysis; to develop and improve our products; to assess lending risks; to update your records; to identify which of our products, or our partners’ products which might interest you; to identify and prevent fraud, money laundering and other criminal activities; to carry out regulatory checks, keeping you informed about your loan, and for market research; and in the products and services which we offer on behalf of third parties.

In order to make your use of this loan product and electronic service offered by Broke AF as successful as possible, it is necessary for us to find out what you need and want from us and to ascertain whether in terms of the provisions of the National Credit Act you are eligible to get a loan. The following are some of the reasons why we would collect your personal information:
– to identify you;
– for us to process your instructions or requests;
– for us to ensure that you meet our lending criteria, we may collect and analyse your personal information and combine all the information that we have about you to compile a credit profile of you for us to grant you a loan and to meet your specific needs;

“Personal Identification Number/User Details”
When you use the Broke AF Website and the services provided by us, you may be given a Username and/or password, you will also might be required to create your own Username and Password, you are responsible for maintaining the secrecy and confidentiality of your user’s name and password.

Sharing your data for service provision
We share the data you submit with third parties involved in the process of providing the services you request, such as lenders, credit bureaus, customer service providers and collection agencies. We have trusted relationships with these carefully selected third parties who perform services on our behalf. All service providers are bound by contract to maintain the confidentiality and security of your personal information and are restricted in their use thereof as per this Privacy Policy. The service provider is required to notify us immediately where there are grounds to believe your personal information has been accessed or acquired by any unauthorised person.
By clicking the “I Accept” box, beneath the loan agreement and direct debit mandate you hereby agree that we may disclose your personal information:
– If we have a duty to disclose your personal information in order to comply with a legal request, or in order to enforce any of our terms and conditions.

Electronic Communications and Transactions Act
We also voluntarily subscribe to the principles, outlined in Section 51 of the Electronic Communications and Transactions Act 2002 (‘ECT Act’), which govern your right to having your personal information kept private. We briefly outline these principles below:
– We will only collect, collate, process and store (‘use’) your personal information with your permission as set out in this Privacy Policy, unless legally required to do so, and will only use such information for the lawful purpose for which it is required as set out in this Privacy Policy.
– We hereby disclose in writing, the specific purpose for which we use, request, and store your personal information. We will also keep a record of that personal information and the specific purpose for which we have used it.
– We will not use your personal information for any purpose, other than that which we disclosed to you herein, unless you give us your express written permission to do so, or unless we are permitted/required to do so by law.
Further to the requirements of the ECT Act; we will disclose your personal information without your consent:
– If we are required to do so by law or a court order;
– If disclosure is in the public interest;
– If disclosure is in Broke AF’s interest;
– With your implied consent.

Age
To register with us you must be 18-years of age or older. Minors are strictly forbidden from using the service.